Headquarters · USA
Oklahoma City
518 Colcord Dr
Oklahoma City, OK 73102
Strategy · Stewardship · Client Success
Managed Filipino VA Staffing
Oklahoma
Vision.
Philippine
Excellence.
Stop gambling on freelancers. MRD Holdings VA Services integrates bonded, rigorously vetted professionals directly into your U.S. operations.
Headquartered in Oklahoma City, we provide a fully managed, HIPAA-compliant staffing solution ready to launch in just 48 hours.
This isn’t a freelance experiment—it’s a dedicated, managed extension of your team backed by American leadership and local accountability.
Operations · PH
Manila / Iloilo
Business Support Executives
Mon–Fri · U.S. timezone aligned
Delivery · Talent · Day-to-day support
BondedRigorously VettedBackground-Verified
▶MRD team videoAuthentic hero media placement
Built on the M&R Doyle Holdings standard
Service-Disabled Veteran OperatedBonded · InsuredSDVOSB CertifiedFaith · Inspiration · R³ · Excellence
What you get
A Managed VA Team — Not a Freelance Gamble.
We don’t ship resumes and disappear. Every placement comes with a team supervisor, documented SOPs, and replacement cover within 5 business days. You buy a result — we run the seat.
01
01 / DONE-FOR-YOU
Fully managed seat
Recruit, train, supervise, replace. You approve outcomes — we run the seat day to day.
02
02 / VETTED
Bonded & Background-verified
Bonded, NBI-cleared, and signed NDA before Day 1.
03
03 / FAST
48-hour onboarding
Discovery call to first deliverable in two business days.
04
04 / FAIR
One invoice, billed bi-weekly
Flat rate. No markups, no retainers, no recruiter fees. One invoice, billed bi-weekly.
Specialized Practice Areas
Three Industries. Deep Playbooks.
Most VA firms run a single generic pool. We don’t. MRD operates three dedicated practices, each with its own SOP library, compliance training, and supervisor — so your BSE already speaks your language on Day 1.
EXPERTISE 01
Healthcare and Education
IDD · Child Learning · Clinics & Medical Billing
Built around our parent company’s frontline experience caring for developmentally disabled individuals and children across Oklahoma and Kansas. Your BSE already knows the language — and the compliance requirements.
HIPAA-AwareIDDChild Day Learning
What our healthcare BSEs handle
Six core workflows.
- 01Medical billing
- 02Insurance verification & eligibility checks
- 03Claims submission, denials & AR follow-up
- 04IDD case-file documentation & waiver support
- 05Child-learning intake, scheduling & parent communications
- 06HIPAA-compliant inbox
EXPERTISE 02
Real Estate
Short-Term & Long-Term Rentals
From multiple Airbnb assets to a 300-door portfolio. Our BSEs cover guest inboxes overnight, screen tenants, dispatch vendors, and keep your OTA channel manager honest.
GuestyBuildiumHemlaneAirbnb / VRBO
What our real-estate BSEs handle
Guests, tenants, owners. Inbox to inbox.
- 01Short-term rental guest comms & review management
- 02Long-term tenant onboarding & lease renewals
- 03Calendar & channel-manager hygiene
- 04Maintenance ticket triage & vendor coordination
- 05Listing copy, photo prep & OTA optimization
- 06Owner reporting & monthly statements
EXPERTISE 03
Executive Assistance
A strategic partner for your leadership team
MRD Holdings VA Services places elite, dedicated, and highly vetted Filipino Executive Assistants inside U.S. healthcare practices, real-estate firms, and fast-growing corporations. Fully managed, operational-heavy, and ready to act as your right hand in a 48-hour onboarding window.
Email SystemsCRMsCalendar SystemsAutomation
What our executive BSEs handle
Three pillars of executive support.
- 01Calendar & inbox gatekeeping — complex schedules, travel logistics, and high-volume email triage so you focus on vision.
- 02Operations & project coordination — tracking metrics, maintaining data rooms, and cross-departmental coordination to keep initiatives on time.
- 03Client & stakeholder relations — articulate communication representing your office to high-value clients, partners, and internal teams.
The Professional Standard
Three layers of clearance before Day 1.
As a subsidiary of M&R Doyle Holdings, Inc. — a proud Service-Disabled Veteran-Operated company — MRD Holdings VA Services prioritizes absolute trust. Every Virtual Assistant clears rigorous, top-tier background diligence and operational vetting before ever handling your sensitive business accounts.
Comprehensive Background Verification
Our team clears strict multi-layered background checks and identity verifications, aligning with standard US corporate risk management and security compliance requirements.
Security Protocol
Every professional is thoroughly trained in data privacy and information security workflows, ensuring highly secure alignment with domestic healthcare and corporate data policies.
Skill Mastery & Placement Fit
Candidates undergo precise capability evaluations across executive calendar management, inbox gatekeeping, CRM navigation, and advanced administrative workflows before client matchmaking.
Meet the Leadership Suite
Servant Leaders. On Both Sides of the Pacific.
The MRD leadership team blends Oklahoma stewardship with Philippine operations excellence — guided by our shared values: Faith · Inspiration · R³ · Excellence (F.I.R³.E). Every client account has a named leader accountable to it.
Mia Doyle
President, M&R Doyle Holdings, Inc.
Service-disabled veteran. Founded MRD on a calling to help families “Live Abundantly” through healthcare, childcare, and housing. The standard for everything we do starts here.
Rod Doyle
CEO & Chief Stewardship Officer, M&R Doyle Holdings, Inc.
Anchors the MRD family of companies in mission, culture, and community impact. Oversees the stewardship of resources and people — ensuring every BSE placement reflects the values we carry.
Julian Simmons
Chief Strategy & Operations Officer
Rose from Executive Assistant to CEO. Leads the Philippine operation and ensures every client–BSE engagement is performing, aligned, and growing. Your direct line of accountability.
Lady Bercadez
Chief of Staff, M&R Doyle Holdings, Inc. · CEO, MRD Holdings VA Services
Builds the operating system across healthcare, learning centers, property, and VA services. The person who turns strategy into SOPs — and SOPs into results.
Geo Manzon
Operations Manager
Keeps day-to-day operations running across client accounts while spotting new opportunities for growth. The bridge between the Philippine floor and Oklahoma leadership.
Key Staff · Business Support Executives
Katrina Patanao
HR Manager
Lyssia Villareal
Marketing & Social Media Manager
Ninna Diangson
Finance Supervisor
Kent Perania
Board Lead
BSEs in Action
A Team That Shows Up for the Community.
The MRD Dream Team isn’t just a hiring brand. Our Business Support Executives gather for community service, cross-cultural learning, and family events. This is what “Live Abundantly” looks like in action.
Our Sourcing Promise
Want to meet your BSE before you commit?
Our sourcing phase presents at least three pre-vetted candidates for you to interview — so you choose the right fit, not just the first available.
Every Seat, Fully Managed
What’s Included in Every Seat.
Stop pricing recruiters and interviewing freelancers. Every MRD Business Support Executive comes bonded, background-checked, and supervised — with a U.S. account lead, Philippine team supervisor, and replacement cover built in.
What’s Included
All-In
One invoice · billed bi-weekly
No markups, no retainers, no recruiter fees. Recruiting, training, supervision, replacement cover, bond and insurance — all in.
- Dedicated U.S. account lead
- Philippine team supervisor on every seat
- Replacement cover within 5 business days
- Monday.com project tracking included
- Bonded, insured & background-verified
- Cancel any week — no annual lock-in
The 48-Hour Onboarding
- 01
Hour 0–4 · Discovery Call
30-minute scoping call. Role, tools, timezone, success metric.
- 02
Hour 4–24 · Match & SOP Draft
We slot a pre-vetted BSE from the practice pool and draft your SOP.
- 03
Hour 24–40 · Tooling & Access
NDA signed, accounts provisioned, dual-factor auth in place.
- 04
Hour 40–48 · First Deliverable
Live work in your queue with your supervisor on Monday.com.
Start Your Journey
Tell Us Who You Are. We’ll Take It from There.
Whether you’re hiring a VA or applying to join the team, you’re in the right place. Pick your path — we’ll route you correctly.
Promise
Replies within one business day — Oklahoma time.
Address · 518 Colcord Dr, Oklahoma City, OK 73102
Phone · +1 (405) 769-3688
Email · careers@mrdholdingsva.com